This Privacy Policy applies to your use of WilliamArthur.com, which is provided by William Arthur, Inc.

William Arthur values you and respects your privacy.  We collect information to support our relationship with you, improve our product offering and to communicate about products, services, and promotions.  William Arthur recognizes that we must maintain and use information responsibly.  We may disclose information to companies that work with us and assist us with providing services to you.  We will not share your information with other third parties without your prior permission or prior notification.  You can always find the most recent version of our privacy policy on this page.

WHAT PERSONAL INFORMATION DOES WILLIAM ARTHUR COLLECT AND WHY?

We collect personal information you provide when you request information from us or make any inquiry so that we may respond to your specific request or inquiry and supply you with additional information about our products and services if you have opted to receive it.  The personal information we collect may include the following:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number

WHOM DOES WILLIAM ARTHUR SHARE INFORMATION WITH?

We will share your information with our agents, representatives and trusted service providers and contractors for limited purposes, including responding to your request for information and answering your questions.  These third parties are not allowed to use this information for any purpose except responding to your inquiry.  Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your permission or you have been notified.  William Arthur reserves the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers related to electronic communication transmitted on our site.  William Arthur will have no legal liability for such disclosures.


WHAT TECHNICAL DEVICES AND PROCESSES DOES WILLIAMARTHUR.COM USE TO COLLECT INFORMATION ABOUT ME?

We may use technology that allows us to identify what type of browser you are using, the web site from which you enter WilliamArthur.com and the pages you view as you tour our site.  This technology helps us compile aggregate statistics about our online guests and their use of WilliamArthur.com, which allows us to make improvements in design and content to better serve you.

WHAT ARE COOKIES AND HOW DOES WILLIAMARTHUR.COM USE THEM?

A cookie is a small file that can be stored on your computer's hard drive.  WilliamArthur.com may use cookies to provide features to determine when customers have previously visited our site.  Our cookies do not contain any personal information about you, so only WilliamArthur.com will be able to use the cookies.

WHAT IS AN IP ADDRESS AND HOW DOES WILLIAMARTHUR.COM USE IT?

An IP address is a number that is assigned to your computer when you are using your browser on the Internet.  Like most websites, the servers that serve our Web site automatically identify your computer by its IP address.  We do log IP addresses and we use them to monitor things like the number of visitors that visit our website.

HOW DO I ACCESS AND MAKE CHANGES TO MY PREFERENCES TO RECEIVE EMAIL?

If you opted to receive email communications from WilliamArthur.com but no longer wish to receive them, you may indicate your preference by unsubscribing on this email newsletter page or by sending an email to our Customer Service Department.